Matrix wins first prize for maparra of the year - no one is worse!

Total administrative incompetence with continual failure to address and respond to issues raised by clients in numerous emails. Noreply emails and sms’‘from “ customer don’t care” department and “salesforce” threaten listing on credit bureau despite their ongoing admin disasters. Management does not exist in this business and if it does it hides away and is unreachable. Do not entrust your assets to a company that cannot even manage its admin and which continues to try and process debit orders to your account on terminated contracts - beware!