Matrix Vehicle Tracking worst tracking company

Paying service for nearly 3 years, unit not working, Been in contact with Matrix hundreds of times. They say booking a consultant and technician to contact us. We have been promised to have the system fixed, if the motorcycle gets ******, they will just have some or other excuse. We are now stopping the d/o at the bank seeing that we have been paying R700.00 for tracking that has never worked, and we have been paying for the last 30 months. Emails have been sent and just no assistance except false promises and nothing ever materialize. When you phone the consultant are rude and unhelpful. Have been asked for a senior person to contact us to resolve the matter and just no joy. Worst company to deal to and never had spoken to such *********** and rude call agents.