1 reviews | Active since Mar 2022
Matrix Vehicle Tracking - THE BEST EVER!!
The BEST EVER- Matrix is absolutely the best - you don't pay installation fees only monthly premiums less than R100.00 per month and their response is phenomenal; mind-blowing. My daughter's car was ****** from her work; from the time that we contacted Matrix to inform of the theft to time of recovery was 20 minutes. Linda at the Recovery Centre was amazing; sympathize and reacted promptly; kept me updated through-out the recovery and still followed up the next morning after recovery - her customer service is mind-blowing enriching. Linda is truely an asset to Matrix; you can be proud to have her on your team.
As to the Recovery Team - now that is a whole new meaning to "Customer Service" - this team is a team you really want on your side. Their response was unbelieabley fast - mind-blowing fast; "speedy-Gonzalez FAST!" . In less than 20 minutes of contacting the call centre to recovering the vehicle - they don't play around; their response and communication is amazing. They were so fast that the purpitrators had no time to strip her vehicle; they fled leaving the keys in the ignition. Matrix recovered her vehicle and even met with us in a safe place to hand over the keys. Their team is beyond amazing. The amount you pay - R99.00 per month is worth every cent.
Because of their phenomenal service and recovery time; has now persuaded my son and husband to install Matrix on their vehicles.
