RF
Rhumani F
1 reviews | Active since Dec 2025
20 Dec 2025, 04:15
Matrix Vehicle Tracking such poor service
Bad service. Ive been trying to cancel my contract with these people. No reply to my emails. Canceling department u will hold for days on the phone without anyone answering. This is really bad. My worse mistake ever.
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
22 Dec 2025, 09:02Dear Rhumani Furniture,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration caused by the delays in processing your cancellation request.
Please be assured that this is not the level of service we aim to provide. Kindly note that this was escalated to the relevant department and a settlement fee will be sent to your email address.
We appreciate your patience and the opportunity to correct this matter.
Regards,
Customer Care Department
***
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration caused by the delays in processing your cancellation request.
Please be assured that this is not the level of service we aim to provide. Kindly note that this was escalated to the relevant department and a settlement fee will be sent to your email address.
We appreciate your patience and the opportunity to correct this matter.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply22 Dec 2025, 09:02
Official
Dear Rhumani Furniture,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration caused by the delays in processing your cancellation request.
Please be assured that this is not the level of service we aim to provide. Kindly note that this was escalated to the relevant department and a settlement fee will be sent to your email address.
We appreciate your patience and the opportunity to correct this matter.
Regards,
Customer Care Department
***
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration caused by the delays in processing your cancellation request.
Please be assured that this is not the level of service we aim to provide. Kindly note that this was escalated to the relevant department and a settlement fee will be sent to your email address.
We appreciate your patience and the opportunity to correct this matter.
Regards,
Customer Care Department
***
RF
Rhumani F's updateReviewer Update
22 Dec 2025, 09:09If I don't get any feedback on this, I will drive my truck to your offices so u can remove the cameras right there. Thank you.
RF
Rhumani F's update22 Dec 2025, 09:09
Reviewer Update
If I don't get any feedback on this, I will drive my truck to your offices so u can remove the cameras right there. Thank you.