rR
ryann R

1 reviews | Active since Jan 2017

18 Jan 2017, 10:53

Matrix vehicle tracking. Stay away

<p>My vehicle fitted with Matrix MX4 unit was high jacked. A jamming device was apparently used. For 4 hours the unit was not active. Matrix can not tell me why the unit was not updating nor did they informed me the unit was offline. I have send numerous emails for two weeks now, still no responce from them.</p>

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Replies (2)
rR
ryann R's update18 Jan 2017, 12:15
Reviewer Update

I was contacted and the matter was resolved to my satisfaction. Thank you

Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply18 Jan 2017, 14:41
Official

We thank you for your post and for allowing us the opportunity to speak to you.

We truly value you as our customer and pleased that we have been able to attend to your query and ensure your satisfaction.

Please contact our Customer Service desk should you require any further assistance.

Kind regards

Thato Mashimbye

Customer Care Supervisor

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