Matrix Vehicle tracking poor service

Item: Matrix Vehicle Tracking
Rating: 1
Author: Barend V

Kindly can you resolve my issue, we are trying for weeks now to get this resolve. Case no: ***9. Once this have been resolve i will review my rating, if it was in good faith. We have been calling many times, e-mail and even on your links we need to reply. But nothing is coming from that. We have provided all the necessary document and info require from you to do the split from one profile to 2 profile's.

Helpful (0)

Replies (3)

Matrix Vehicle Tracking's replyOfficial

15 Jul 2024, 13:58

Good Day Barend Venter,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply15 Jul 2024, 13:58

Official

Matrix Vehicle Tracking's replyOfficial

16 Jul 2024, 12:04

Good Day Barend Venter,

Kindly note that we did try to get in contact with you however we were unsuccessful.
Please let us know the best time to reach you or share an alternate contact number with us.
Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply16 Jul 2024, 12:04

Official

Barend V's updateReviewer Update

16 Jul 2024, 12:29

Good day,

I do not see any attempt that you try to contact me. All documents have been send and my contact details are on it. ***

Regards

Barend V's update16 Jul 2024, 12:29

Reviewer Update

Good day,

I do not see any attempt that you try to contact me. All documents have been send and my contact details are on it. ***

Regards