SM
Sifiso M
1 reviews | Active since May 2019
11 Feb 2026, 15:14
Matrix Vehicle tracking is a ****.
They **** you into a subscription contract for a term, not a contract for tracking your vehicle on a month to month basis. They go by many names mixtelematics, Powerfleet. Cancellations need a month's notices for them to continue debit for a service you have cancelled.
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Matrix Vehicle Tracking's replyOfficial
12 Feb 2026, 09:36Good day Sifiso Madlala,
Thank you for your submission.
Kindly note that your agreement with Matrix is a 36‑month contract. Early termination is subject to a settlement fee, which includes the current month’s billing as well as any arrears due on the account
We hope this clarifies your query. Should you require any further assistance, please feel free to e-mail us.
Regards,
Customer Care Department
***
Thank you for your submission.
Kindly note that your agreement with Matrix is a 36‑month contract. Early termination is subject to a settlement fee, which includes the current month’s billing as well as any arrears due on the account
We hope this clarifies your query. Should you require any further assistance, please feel free to e-mail us.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply12 Feb 2026, 09:36
Official
Good day Sifiso Madlala,
Thank you for your submission.
Kindly note that your agreement with Matrix is a 36‑month contract. Early termination is subject to a settlement fee, which includes the current month’s billing as well as any arrears due on the account
We hope this clarifies your query. Should you require any further assistance, please feel free to e-mail us.
Regards,
Customer Care Department
***
Thank you for your submission.
Kindly note that your agreement with Matrix is a 36‑month contract. Early termination is subject to a settlement fee, which includes the current month’s billing as well as any arrears due on the account
We hope this clarifies your query. Should you require any further assistance, please feel free to e-mail us.
Regards,
Customer Care Department
***