CT
Cindy T

1 reviews | Active since Nov 2024

04 Nov 2024, 06:46

Matrix Vehicle tracking does not let you cancel a contract nor are they contactable

It is impossible to cancel your contract with Matrix. They dont answer the phone nor do they respond to emails. I have emailed every contact they have listed to cancel my vehicle tracking account since June this year. They absolutely do not respond. I am paying for a service for a vehicle I no longer own and cannot get them to contact me. I hate to think if your vehicle must go missing that they are actually contactable to locate it.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply04 Nov 2024, 07:54
Official
Good day Cindy Titus

Thank you for your submission.
 
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.
 
Regards,
Customer Care Department
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