NM
Novita M
1 reviews | Active since May 2018
15 Jan 2026, 11:52
Matrix vehicle tracking cancellations
I have 4 months left on my contract and I want to cancel my contract as my vehicle was sold last year and I’m still honouring my contract and paying it monthly
I need to pay R1800 which is double what my 4months of premiums would be. Why can’t I just be charged a remaining of my contract
Why the extra money?
Helpful (0)
Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
15 Jan 2026, 12:32Good day Novita Mungal
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply15 Jan 2026, 12:32
Official
Good day Novita Mungal
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
