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Francis B
1 reviews | Active since Apr 2024
14 May 2024, 08:17
Matrix Vehicle Tracking- Be very Careful
O stars
Matrix processed my cancellation but have not cancelled debit order. Promised refund and after weeks it is still not happening. Their deadline was last week Friday
Every time you contact them telephonically they have another story
Be very careful
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
14 May 2024, 15:04Good Day Francis Bacon,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that our Retention Consultant has been in contact with you and confirmed that the refund will be processed on Friday.
We apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that our Retention Consultant has been in contact with you and confirmed that the refund will be processed on Friday.
We apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply14 May 2024, 15:04
Official
Good Day Francis Bacon,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that our Retention Consultant has been in contact with you and confirmed that the refund will be processed on Friday.
We apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that our Retention Consultant has been in contact with you and confirmed that the refund will be processed on Friday.
We apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
14 May 2024, 15:04Good Day Francis Bacon,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that our Retention Consultant has been in contact with you and confirmed that the refund will be processed on Friday.
We apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that our Retention Consultant has been in contact with you and confirmed that the refund will be processed on Friday.
We apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply14 May 2024, 15:04
Official
Good Day Francis Bacon,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that our Retention Consultant has been in contact with you and confirmed that the refund will be processed on Friday.
We apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that our Retention Consultant has been in contact with you and confirmed that the refund will be processed on Friday.
We apologies for the inconvenience caused.
Regards,
Customer Care Department
***