MH
Melanie H
1 reviews | Active since Feb 2011
06 Dec 2020, 14:46
Matrix Vehicle tracking app not working
The App doesn’t work, hasn’t worded for awhile so can’t track any vehicles When you phone you are told to delete the app and reload it... which still doesn’t work.... going to stop my contract and remove all the devises Matrix is in breach of contract as they are not delivering what I pay for
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
07 Dec 2020, 08:22Good Day Melanie
Thank you for taking my call.
As per our discussion we will give you a call at 11:00 to see if the app is working as normal.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
As per our discussion we will give you a call at 11:00 to see if the app is working as normal.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Dec 2020, 08:22
Official
Good Day Melanie
Thank you for taking my call.
As per our discussion we will give you a call at 11:00 to see if the app is working as normal.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
As per our discussion we will give you a call at 11:00 to see if the app is working as normal.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
07 Dec 2020, 12:20Good Day Melanie
We can confirm that we spoke to Werner and the matter with the app has been sorted.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that we spoke to Werner and the matter with the app has been sorted.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Dec 2020, 12:20
Official
Good Day Melanie
We can confirm that we spoke to Werner and the matter with the app has been sorted.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that we spoke to Werner and the matter with the app has been sorted.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
MH
Melanie H's updateReviewer Update
07 Dec 2020, 14:23Thank you so much ....... and thank you for coming back to me - much appreciate
MH
Melanie H's update07 Dec 2020, 14:23
Reviewer Update
Thank you so much ....... and thank you for coming back to me - much appreciate