Matrix Vehicle Tracking

I have been with them for 4/5 years. When I had my previous car, I was in an accident on New Road on the highway. Never did they phone me when I pressed the panic button or pressed the roadside assist, so when I really needed them, no assistance was received. When I called them their response was maybe there was no signal. However, they advertise differently. Its sad the amount of times I pressed those buttons in hope and nothing, massive disappointment! Middle of this year, they started phoning me about renewing my contract. I said to the lady that I am considering cancelling as the fees are a bit high for my budget, she then dropped the call. Another agent then called, and it was the same pitch back and forth. They kept phoning to upsell me on different numbers during working hours, I eventually started blocking each number that called because it started to really get annoying. Eventually, I agreed to continue on a month-to-month basis. This was July 2025. Now in November, I recieve emails from a salesperson, stating that my contract is coming to an end and I can either continue or renew on a month-to-month basis at a lesser fee. Keeping in mind, I agreed to a month-to-month renewal in July. Long story short, I renewed again on a month-to-month basis, however the debit order was higher than what was my current debit order and what was agreed to on email. Directly after, they started phoning again and again to upsell me on more items. It has been soo frustrating. I emailed the sales lady and said, if they continue to phone and try and upsell me over and over again, then I will cancel because this process has been frustrating. At least no one has called me since… holding thumbs. However I would recommend to try CarTrack if you are considering Beamie/Matrix - try them rather, seems less painful