Matrix Vehicle Tracker DISSAPOINTED STAY AWAY

1 of my biggest mistakes for 2022.I have a total of 17 reference numbers,automated replies. 22 attempted calls. 1 was answered. Paid R3000+ for cancellation fee as 1 of my 3 vehicles was to be sold. Matrix customer service and sales do NOT answer their phones.1 of 22 attempts was semi-successful.I eventually received the cancellation link from her.Paid the fee. Emailed it back.10 days later I am yet to receive acknowledgment of payment. Acknowledgment of cancellation. Booking to remove device. This vehicle was sold/delivered Wednesday 19 October. Saturday, 22 October tracking emergency phoned my son. They received an alarm response. THE VEHICLE IS SOLD, UNIT MUST BE CANCELED AND REMOVED! PAYMENT WAS MADE AND CLEARED THE SAME DAY,TO ENSURE SPEEDY SERVICE FROM YOU! Unfortunately for me I have 2 more vehicles with Matrix. I would do anything to have them removed/canceled. But it’s over R3000 per vehicle.