MM
Malucas M
1 reviews | Active since Jan 2024
22 Jan 2024, 15:37
Matrix vehicle tracker customer care sucks
Their customer care sucks. It took them over six months to replace my panic button. Now i have been calling their customer care since the 15th of January till today no one picks up. I hold on for over 5 minutes and the call just drops
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Matrix Vehicle Tracking's replyOfficial
23 Jan 2024, 10:40 Good Day Malucas Maqelepo,
Thank you for bringing the matter to our attention.
We confirm that one of our Customer Care Department Consultant has been in contact with you and assisted with your query.
Regards
Customer Care Department
***
Thank you for bringing the matter to our attention.
We confirm that one of our Customer Care Department Consultant has been in contact with you and assisted with your query.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply23 Jan 2024, 10:40
Official
Good Day Malucas Maqelepo,
Thank you for bringing the matter to our attention.
We confirm that one of our Customer Care Department Consultant has been in contact with you and assisted with your query.
Regards
Customer Care Department
***
Thank you for bringing the matter to our attention.
We confirm that one of our Customer Care Department Consultant has been in contact with you and assisted with your query.
Regards
Customer Care Department
***