MD
Menelisi D
1 reviews | Active since Sept 2021
28 Oct 2021, 13:22
Matrix unit replacement
I have contacted them about a unit replacement, they have given me a ref number but no action has been made from their side. The appointment was set to be on the 26th of October and I am waiting till today
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Matrix Vehicle Tracking's replyOfficial
28 Oct 2021, 14:44Good Day Menelisi D
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you regarding your query.
We confirm that our Technical Department has been in contact with you and made the necessary arrangements for the unit to be replaced as requested.
Please accept our apologies for the delayed response.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you regarding your query.
We confirm that our Technical Department has been in contact with you and made the necessary arrangements for the unit to be replaced as requested.
Please accept our apologies for the delayed response.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Oct 2021, 14:44
Official
Good Day Menelisi D
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you regarding your query.
We confirm that our Technical Department has been in contact with you and made the necessary arrangements for the unit to be replaced as requested.
Please accept our apologies for the delayed response.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you regarding your query.
We confirm that our Technical Department has been in contact with you and made the necessary arrangements for the unit to be replaced as requested.
Please accept our apologies for the delayed response.
Regards
Noluthando Mabaso
Customer Care Department
***