MM
Moroke M
1 reviews | Active since Jan 2025
18 May 2026, 10:50
Matrix Trickery
I bought a new Kia Sonet and specifically told the dealer that I want a Tracker device fitted. To my surprise the car was fitted with a Matrix device that I had removed. The Matrix tracker was prepaid and now they refuse to give a refund
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
18 May 2026, 11:57Good day Moroke Makgalemele,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply18 May 2026, 11:57
Official
Good day Moroke Makgalemele,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
25 May 2026, 10:20Good day, Moroke Makgalemele,
This serves as confirmation that you were contacted and advised that the above matter needs to be liaised with the dealership.
Should you require any further assistance, please do not hesitate to contact us via email.
Kind regards,
Customer Care Department
***
This serves as confirmation that you were contacted and advised that the above matter needs to be liaised with the dealership.
Should you require any further assistance, please do not hesitate to contact us via email.
Kind regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply25 May 2026, 10:20
Official
Good day, Moroke Makgalemele,
This serves as confirmation that you were contacted and advised that the above matter needs to be liaised with the dealership.
Should you require any further assistance, please do not hesitate to contact us via email.
Kind regards,
Customer Care Department
***
This serves as confirmation that you were contacted and advised that the above matter needs to be liaised with the dealership.
Should you require any further assistance, please do not hesitate to contact us via email.
Kind regards,
Customer Care Department
***