BA
Bishop A

1 reviews | Active since Jan 2023

12 Jan 2023, 15:13

Matrix tracking

Having a bad experience already with matrix tracking, as we speaking I'm on the website and app tracking my car, my car is at home but it's showing a different location one that is 25km away from me like how, I tried calling a number on times no help now thinking about when I actually get hijacked god forbid I'm literally gona loose my car here this tracking device is not work and it has happened a number of times where the car is parked but shows that it's moving In a different location

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply13 Jan 2023, 09:36
Official
Good day Bishop A,

Thank you for affording us the opportunity to assist.

We can confirm that an agent has assisted with your unit and the app.

Regards,
Customer Care Department
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BA
Bishop A's update07 Feb 2023, 16:45
Reviewer Update
Good day

I have sent emails with pictures of the tracking app and web page trying to track my car but it shows that it is parked at home yet I am driving the car to a different location this is a very serious issue