DG
Don G
1 reviews | Active since Nov 2022
04 Nov 2022, 08:18
Matrix tracker
I have gotten my tracker installed recently by matrix and they have damaged my dashboard when installing the device. I have tried to contact them on many occasions to get this sorted out and no response at all i have sent so many emails still nothing. This is very unprofessional especially towards a paying client..
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
04 Nov 2022, 09:09Good day Don G,
Thank you for raising your concern and affording us the opportunity to assist.
Kindly note that the fitment partner will contact you this morning regarding your concern.
Assuring you of our best intentions at all times,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
Kindly note that the fitment partner will contact you this morning regarding your concern.
Assuring you of our best intentions at all times,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Nov 2022, 09:09
Official
Good day Don G,
Thank you for raising your concern and affording us the opportunity to assist.
Kindly note that the fitment partner will contact you this morning regarding your concern.
Assuring you of our best intentions at all times,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
Kindly note that the fitment partner will contact you this morning regarding your concern.
Assuring you of our best intentions at all times,
Customer Care Department
***
DG
Don G's updateReviewer Update
07 Nov 2022, 08:02Good day mix telematics no one as contacted me regarding damages to my dash please get them to phone me today ***
*** or email me *******
*** or email me *******
DG
Don G's update07 Nov 2022, 08:02
Reviewer Update
Good day mix telematics no one as contacted me regarding damages to my dash please get them to phone me today ***
*** or email me *******
*** or email me *******
Matrix Vehicle Tracking's replyOfficial
07 Nov 2022, 09:45Good day Don G,
Kindly note that the fitment partner has been trying to contact you since Friday. They have also sent an SMS with their details. Kindly contact the fitment partner.
Assuring you of our best intentions at all times,
Customer Care Department
***
Kindly note that the fitment partner has been trying to contact you since Friday. They have also sent an SMS with their details. Kindly contact the fitment partner.
Assuring you of our best intentions at all times,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Nov 2022, 09:45
Official
Good day Don G,
Kindly note that the fitment partner has been trying to contact you since Friday. They have also sent an SMS with their details. Kindly contact the fitment partner.
Assuring you of our best intentions at all times,
Customer Care Department
***
Kindly note that the fitment partner has been trying to contact you since Friday. They have also sent an SMS with their details. Kindly contact the fitment partner.
Assuring you of our best intentions at all times,
Customer Care Department
***