1 reviews | Active since Mar 2018
Matrix tracker
Worst service ever!! Logged many calls and my queries have been escalated to the account department but nobody has gotten back to me for 3 weeks now!! Pathetic service
Dear AMEENA MOTALA
From the outset we wish to apologise for the inconvenience caused. We pride ourselves on superior customer service and assure you the that this is not a reflection of our overall service delivery
I refer to our telephonic discussion and confirm that all has been addressed
Should you require any further assistance please do not hesitate to contact me directly.
Kind regards.
Thato Mashimbye
Customer care Supervisor
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Dear AMEENA MOTALA
From the outset we wish to apologise for the inconvenience caused. We pride ourselves on superior customer service and assure you the that this is not a reflection of our overall service delivery
I refer to our telephonic discussion and confirm that all has been addressed
Should you require any further assistance please do not hesitate to contact me directly.
Kind regards.
Thato Mashimbye
Customer care Supervisor
***
Dear AMEENA MOTALA
I refer to our telephonic discussion as well as with our Retentions Department and I hereby confirm that your query has been successfully resolved.
Should you require any further assistance please do not hesitate to contact me directly.
Kind regards.
Michael Africa
Manager: Consumer and Corporate Care
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Dear AMEENA MOTALA
I refer to our telephonic discussion as well as with our Retentions Department and I hereby confirm that your query has been successfully resolved.
Should you require any further assistance please do not hesitate to contact me directly.
Kind regards.
Michael Africa
Manager: Consumer and Corporate Care
***