Matrix Telematics SA is a ****

Item: Matrix Vehicle Tracking
Rating: 1
Author: Daisy K

I have cancelled with the company but they've sent me an invoice that I owe R159.00. I got an confirmation email previously that stated that my contract with them was cancelled and I do not owe anything. All of a sudden I owe and it's showing on my credit report. This is *****, and I know my rights as a consumer.

Sort this out!! And remove yourselves from my credit report ad you are ruining things for me.

Helpful (0)

Replies (3)

Matrix Vehicle Tracking's replyOfficial

13 Feb 2023, 08:48

Good day Daisy Komape ,

Thank you for raising your query and affording us the opportunity to assist .

We can confirm that an agent has contacted you and confirmed cancellation of the services.

Kindly note credit has been processed on the account.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply13 Feb 2023, 08:48

Official

Daisy K's updateReviewer Update

13 Feb 2023, 16:05

Good day,

Thank you so much for your assistance.

Daisy K's update13 Feb 2023, 16:05

Reviewer Update

Good day,

Thank you so much for your assistance.

Matrix Vehicle Tracking's replyOfficial

16 Feb 2023, 08:49

Thank you kindly for your response.

Regards
Cusomer Care Department
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Matrix Vehicle Tracking's reply16 Feb 2023, 08:49

Official

Thank you kindly for your response.

Regards
Cusomer Care Department
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