1 reviews | Active since Aug 2016
Matrix Telematics has no idea how to do marketing
Not sure what kind of training the call centre people get but it must be very little and poor. After the honey and butter talk, when saying not interested they consultant slams down the phone. Pretty sure Matrix does not hook many clients in a day! But anyways, another number to be blocked on the phone and reported spam. Matrix, you totally miss the boat how to do marketing, you company is ran by idiots!
Dear JP Janssens
We acknowledge your post and have noted the content.
Please accept our apology for the service that you have received as this does not reflect the overall service level of our organisation
I refer to our telephone conversation and confirm that the matter has been addressed
Thank you
Kind Regards
Thato Mashimbye
Customer Care Supervisor
***
Dear JP Janssens
We acknowledge your post and have noted the content.
Please accept our apology for the service that you have received as this does not reflect the overall service level of our organisation
I refer to our telephone conversation and confirm that the matter has been addressed
Thank you
Kind Regards
Thato Mashimbye
Customer Care Supervisor
***