VM
Vic M

1 reviews | Active since Sept 2024

09 Apr 2025, 12:34

Matrix stop robbing people

Sold my car and initially wanted to transfer the tracking unit to the new car. The guys were too slow to pick up phone calls and assist.

Ended up getting a new tracking company and now Matrix keep on debiting me, they don't want to help me cancel my contract. I was directed to send an email...been following up to no assistance.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply09 Apr 2025, 15:26
Official
Good Day Vic Mokoena
Thank you for your submission. 
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. 
Please anticipate feedback shortly. 
Regards, Customer Care Department ***