CB
Carmen B
1 reviews | Active since Feb 2013
28 Apr 2021, 15:46
Matrix shocking competency and charges
Shocking administration and still charge for call outs when their product is faulty, absolute arrogance, why should I take my Carmen in for a matrix check up when it’s your product I’m paying for!!!!!
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Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
28 Apr 2021, 16:09Good Day Carmen
Thank you for allowing us the opportunity to sort out your query over the phone.
Kindly be advised that your details have been updated as per your request and arrangements have been made with the Fitment centre and you can take the vehicle anytime for the remote to be reprogrammed.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for allowing us the opportunity to sort out your query over the phone.
Kindly be advised that your details have been updated as per your request and arrangements have been made with the Fitment centre and you can take the vehicle anytime for the remote to be reprogrammed.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Apr 2021, 16:09
Official
Good Day Carmen
Thank you for allowing us the opportunity to sort out your query over the phone.
Kindly be advised that your details have been updated as per your request and arrangements have been made with the Fitment centre and you can take the vehicle anytime for the remote to be reprogrammed.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for allowing us the opportunity to sort out your query over the phone.
Kindly be advised that your details have been updated as per your request and arrangements have been made with the Fitment centre and you can take the vehicle anytime for the remote to be reprogrammed.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
CB
Carmen B's updateReviewer Update
28 Apr 2021, 16:16Is this a joke? The competence and efficiency is appalling. Sorry doesn’t cut it I’m afraid
CB
Carmen B's update28 Apr 2021, 16:16
Reviewer Update
Is this a joke? The competence and efficiency is appalling. Sorry doesn’t cut it I’m afraid