Matrix *****s

The agents are very rude .i am a brand new customer .i have just bought my first car which is preowned . my tracker was installed today the 16/03/2026. I have taken the gold package. When i called for a fuel assist after the installation i am told that i already used my benifits .this is a **** .i have just put the tracker not even a day so how do i finish all my benifits . this company is robbing people of they last money .i am stuck for fuel in the middle of nowhere . this is very unprofessional of matrix . i need my account fixed with immediate affect and all my benifits back . i was told that the previous owner had matrix .That got nothing to do with me . i am now the owner of the car an a new customer so i dont understand what the previous owners defaults have to minipulate my account the reference number below is the reference of the installation guys that fitted my tracker today.. #***1 ****ture tech)