Matrix running a ****/*****

After having informed Matrix of my intention to sell my car , and requested removal of the device , their response was it is all ok they will just deactivate that device. So I bought a new car and subsequently received a call to have the device installed to my car and I asked what would be the cost for all this, and the response was you will just continue paying the subscription. But alas came the bill I was billed for two cars , and it also came to light that I now have two contracts without my knowing and nothing explained to me about it. So I personally went to Matrix offices after numerous attempts to get this resolved telephonically bared no fruits. Lady called Refiloe promised to look into this and check telephone recordings to verify my calls to the company, to this date no feedback , and the debit order for two cars continues unabated. Call again a gentlemen assisted by c Simon Shiba, he made similar promises like Refiloe and has never called me back to inform of his investigation of this matter.