RO
Robbie O
1 reviews | Active since Oct 2020
20 Jan 2025, 13:04
MATRIX -POOR SERVICE
PAYING FOR FOUR UNITS WITH MATRIX TWO UNITS NOT WORKING FOR MONTHS NOW!!! I CALLED FOR DAYS NOW. THEY SCEDULE REPAIRS BUT NO PERSON IN SIGHT ON DAY OF REPAIR. EMAIL FOR CANSELATIONS DEP -NOT RESPONDING!!!
LEBOGANG MATAUNG -EMPTY PROMISES PHUMZILE MATHABINI -NEVER REPLIES TO ANY EMAIL SEND!!!
WHAT TO DO NOW? ANY CONTACT FOR STEFAN JOSELOWITZ -CEO?
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
20 Jan 2025, 13:07Good day Robbie Ohlsen
Thank you for your submission.
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply20 Jan 2025, 13:07
Official
Good day Robbie Ohlsen
Thank you for your submission.
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
RO
Robbie O's updateReviewer Update
21 Jan 2025, 12:02UNITS WAS REPLACED,AT LAST!!!
MATRIX FINANCIAL DEP. TO REFUND ME FOR A UNIT NOT RESPONDING FROM DAY ONE
ALTHOUGH I PAID FOR THIS SERVICE FOR MORE THAN 12 MONTHS!!
VERY VERY POOR SERVICE FROM MATRIX
MATRIX FINANCIAL DEP. TO REFUND ME FOR A UNIT NOT RESPONDING FROM DAY ONE
ALTHOUGH I PAID FOR THIS SERVICE FOR MORE THAN 12 MONTHS!!
VERY VERY POOR SERVICE FROM MATRIX
RO
Robbie O's update21 Jan 2025, 12:02
Reviewer Update
UNITS WAS REPLACED,AT LAST!!!
MATRIX FINANCIAL DEP. TO REFUND ME FOR A UNIT NOT RESPONDING FROM DAY ONE
ALTHOUGH I PAID FOR THIS SERVICE FOR MORE THAN 12 MONTHS!!
VERY VERY POOR SERVICE FROM MATRIX
MATRIX FINANCIAL DEP. TO REFUND ME FOR A UNIT NOT RESPONDING FROM DAY ONE
ALTHOUGH I PAID FOR THIS SERVICE FOR MORE THAN 12 MONTHS!!
VERY VERY POOR SERVICE FROM MATRIX