Matrix poor customer service

Item: Matrix Vehicle Tracking
Rating: 1
Author: Kitching C

The contract has passed. I spoke to a person at the company. Still they deduct their premium.

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

28 Aug 2026, 10:51

Good Day Kitching,

Thank you for your review.

Please note that your agreement with Matrix vehicle tracking is for 36 months therefore early termination is subjected to a settlement amount.

We hope this resolves your query, if not please get in touch by sending us an email.

Regards

Customer Care Department

***

Matrix Vehicle Tracking's reply28 Aug 2026, 10:51

Official

Good Day Kitching,

Thank you for your review.

Please note that your agreement with Matrix vehicle tracking is for 36 months therefore early termination is subjected to a settlement amount.

We hope this resolves your query, if not please get in touch by sending us an email.

Regards

Customer Care Department

***