SG
Shaun G
1 reviews | Active since Feb 2013
13 May 2025, 21:04
Matrix - Pathetic Service - More than a week and still no service
Sent an email to Customer Care @ mix telematics on Wednesday, 07 May 2025 at 06:46 to report my Beame unit not working. Case Number Logged ***0. A week later, I have no feedback from Matrix and my unit is still not working. Pathetic service!
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Matrix Vehicle Tracking's replyOfficial
14 May 2025, 10:17Good day Shaun Govender
Thank you for your submission
This is confirmation that the matter is currently being addressed and that confirmation of your unit functionality was provided.
Hope all its in order.
Best Regards,
Thank you for your submission
This is confirmation that the matter is currently being addressed and that confirmation of your unit functionality was provided.
Hope all its in order.
Best Regards,
Customer Care Team
***
Matrix Vehicle Tracking's reply14 May 2025, 10:17
Official
Good day Shaun Govender
Thank you for your submission
This is confirmation that the matter is currently being addressed and that confirmation of your unit functionality was provided.
Hope all its in order.
Best Regards,
Thank you for your submission
This is confirmation that the matter is currently being addressed and that confirmation of your unit functionality was provided.
Hope all its in order.
Best Regards,
Customer Care Team
***