Matrix - no confidence

So had to have a device installed in my vehicle as a requirement from my insurance company. I had to fill out manually the application form with all the accurate details. This morning the installer arrives on time & within 20minutes installs the device, no problem. Then I get sent the agreement document all the important information is incorrect or missing!!!! Wow what a great way to start. No accuracy at all. So how am I supposed to have faith in this company being able to track my vehicle should it be ******?