MB
Mohammed B
1 reviews | Active since Nov 2017
05 May 2023, 08:41
Matrix mixtelematics Hopeless
I agree with all the other people on this portal.this is the most worst company to be born in the land I have issues and emails sent to them in a daily basis ...and yes true to form you will get a response after days gone by and the best is that they will respond to a query u submitted a month ago..yes staff are very *********** on the product knows and also will never get a supervisor to call you... They offers are dirt cheap but they a hopeless company with no code of ethics or costomer care... Seriously never consider this useless hopeless company
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Matrix Vehicle Tracking's replyOfficial
05 May 2023, 11:21Good day Mohammed B,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and proof of payment has been escalated to account Department for allocation.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and proof of payment has been escalated to account Department for allocation.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply05 May 2023, 11:21
Official
Good day Mohammed B,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and proof of payment has been escalated to account Department for allocation.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and proof of payment has been escalated to account Department for allocation.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***