MT
Mvula T
1 reviews | Active since Jan 2021
11 Aug 2023, 10:32
Matrix ****ming me every month
I came across their agents at the mall, I installed the tracker they said its R99, come month end they debit R229 they say thats what i agreed to. Told them to remove it and they did but they billing me. Every month they say i owe them.How can i pay for something i no longer have.?
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Matrix Vehicle Tracking's replyOfficial
11 Aug 2023, 14:31 Good Day Mvula Tshabalala,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and requested credit to clear the arrears on the account.
The matter has been escalated to our Finance Department for approval.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and requested credit to clear the arrears on the account.
The matter has been escalated to our Finance Department for approval.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply11 Aug 2023, 14:31
Official
Good Day Mvula Tshabalala,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and requested credit to clear the arrears on the account.
The matter has been escalated to our Finance Department for approval.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and requested credit to clear the arrears on the account.
The matter has been escalated to our Finance Department for approval.
Regards,
Customer Care Department
***