NF
Nicolaas F
1 reviews | Active since Apr 2019
16 Jul 2021, 07:39
Matrix ********** Company
This company’s operations are is **********. They charge me dor year wrongly without return the money. Then after canceling my policy the again have charged me. I have twice cancelled my policy but they keep on charging me. I have reported to the ***** to my bank and will report it to the authorities today. Enough!
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Replies (4)0
Replies (4)NF
Nicolaas F's updateReviewer Update
16 Jul 2021, 07:41I will actually create #mixtelematics**********
NF
Nicolaas F's update16 Jul 2021, 07:41
Reviewer Update
I will actually create #mixtelematics**********
Matrix Vehicle Tracking's replyOfficial
16 Jul 2021, 10:00Good Day Nicolaas F
Thank you bringing the matter to our attention.
Kindly be advised that we did try to get in contact with you with no success.
We confirm that your account has been cancelled and the necessary credits have also been requested. Our Credit Control Department will try to contact you again to discuss the outstanding balance on your account.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
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Matrix Vehicle Tracking's reply16 Jul 2021, 10:00
Official
Good Day Nicolaas F
Thank you bringing the matter to our attention.
Kindly be advised that we did try to get in contact with you with no success.
We confirm that your account has been cancelled and the necessary credits have also been requested. Our Credit Control Department will try to contact you again to discuss the outstanding balance on your account.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
NF
Nicolaas F's updateReviewer Update
16 Jul 2021, 11:28Dear Noluthando,
Thank you for your reply.
Please note that this policy has been cancelled twice. I have been living abroad since 2012 and the car in question has been sold a long time ago. I suggest you track down the car and the current owner and engage with them to obtain payment for services he/she is utilizing.
Any further attempts to deduct money from my account will be viewed as ********** activity and will be reported accordingly (I have all the communication regarding the cancellation of my policy).
Please feel free to contact me via email ***.
Best regards,
Nicolaas Fourie
Thank you for your reply.
Please note that this policy has been cancelled twice. I have been living abroad since 2012 and the car in question has been sold a long time ago. I suggest you track down the car and the current owner and engage with them to obtain payment for services he/she is utilizing.
Any further attempts to deduct money from my account will be viewed as ********** activity and will be reported accordingly (I have all the communication regarding the cancellation of my policy).
Please feel free to contact me via email ***.
Best regards,
Nicolaas Fourie
NF
Nicolaas F's update16 Jul 2021, 11:28
Reviewer Update
Dear Noluthando,
Thank you for your reply.
Please note that this policy has been cancelled twice. I have been living abroad since 2012 and the car in question has been sold a long time ago. I suggest you track down the car and the current owner and engage with them to obtain payment for services he/she is utilizing.
Any further attempts to deduct money from my account will be viewed as ********** activity and will be reported accordingly (I have all the communication regarding the cancellation of my policy).
Please feel free to contact me via email ***.
Best regards,
Nicolaas Fourie
Thank you for your reply.
Please note that this policy has been cancelled twice. I have been living abroad since 2012 and the car in question has been sold a long time ago. I suggest you track down the car and the current owner and engage with them to obtain payment for services he/she is utilizing.
Any further attempts to deduct money from my account will be viewed as ********** activity and will be reported accordingly (I have all the communication regarding the cancellation of my policy).
Please feel free to contact me via email ***.
Best regards,
Nicolaas Fourie
Matrix Vehicle Tracking's replyOfficial
16 Jul 2021, 13:28Good Day Nicolaas F
Thank you for your post and the content thereof has been noted.
Kindly be advised that we will be in contact with you via email as requested should we need more information.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for your post and the content thereof has been noted.
Kindly be advised that we will be in contact with you via email as requested should we need more information.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply16 Jul 2021, 13:28
Official
Good Day Nicolaas F
Thank you for your post and the content thereof has been noted.
Kindly be advised that we will be in contact with you via email as requested should we need more information.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for your post and the content thereof has been noted.
Kindly be advised that we will be in contact with you via email as requested should we need more information.
Regards
Noluthando Mabaso
Customer Care Department
***