1 reviews | Active since Jan 2013
Matrix doesn't care, Ctrack shows how to do things
I cancelled my Matrix service last week, because of non existing service, even an email confirming the problem has been resolved..... Phoned Ctrack 72 hrs ago, details were done telephonically, and the tracker was installed this morning ( Saturday! ) within 90 minutes. Well done Ctrack, keep up the good work, Matrix, you have a lot to learn about service, customer relations, and not making empty promises. CWC VAN HEERDEN
Dear Chars
We acknowledge your post and have noted the content thereof
We have been trying to make contact with you on the contact number made available to us but our attempts to reach you have proven to be unsuccessful
Please do not hesitate to contact me directly should you require further assistance
Kind Regards
Thato Mashimbye
Customer Care Supervisor
***
Dear Chars
We acknowledge your post and have noted the content thereof
We have been trying to make contact with you on the contact number made available to us but our attempts to reach you have proven to be unsuccessful
Please do not hesitate to contact me directly should you require further assistance
Kind Regards
Thato Mashimbye
Customer Care Supervisor
***