PS
Prisca S
1 reviews | Active since Jun 2025
01 Jun 2025, 05:59
Matrix deduct money from my account more than once in one month
Firstly I am paying tracking device for the car that I sold more than a year, the agent did not inform me that this is a 36 months contract.
Secondly they do as they please in my account they deduct more than once a month.
Matrix had a very poor service ever I won't advise anyone to make business with them. Mxm I am so ****ed
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Matrix Vehicle Tracking's replyOfficial
02 Jun 2025, 20:33Good day , Prisca Shalang,
Thank you for your submission.
Your contract with Mix Telematics is a 36-month contract, and a settlement fee applies for early termination.
We hope this clarifies your query. For further assistance, please email us or message us on Facebook.
Your contract with Mix Telematics is a 36-month contract, and a settlement fee applies for early termination.
We hope this clarifies your query. For further assistance, please email us or message us on Facebook.
Kind regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply02 Jun 2025, 20:33
Official
Good day , Prisca Shalang,
Thank you for your submission.
Your contract with Mix Telematics is a 36-month contract, and a settlement fee applies for early termination.
We hope this clarifies your query. For further assistance, please email us or message us on Facebook.
Your contract with Mix Telematics is a 36-month contract, and a settlement fee applies for early termination.
We hope this clarifies your query. For further assistance, please email us or message us on Facebook.
Kind regards,
Customer Care Department
***