NM
Novita M
1 reviews | Active since May 2018
22 Dec 2025, 14:35
Matrix day light *******
Matrix vehicle tracking is an ********* company. They have double debited my account and they refuse to refund my money. And now that we in December they have debited my account early without notification. I had not enough funds in my account as I don’t get paid early but at the end of the month as normal. What is the reason to debit us early?
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
22 Dec 2025, 14:48Good Day Novita Mungal,
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Matrix Vehicle Tracking's reply22 Dec 2025, 14:48
Official
Good Day Novita Mungal,
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Regards,Customer Care Department***