NG
Nico G
1 reviews | Active since Jan 2021
02 Jul 2025, 10:56
Matrix *****
I am insisting that all my services with this company be canceled, they activated a service on my account for a car that I don't even own and without consulting with me, when I tried to speak to a senior manager they just tell it is not possible. Any company that allows *****ulent actions like this to be done on their customers accounts should not be allowed to do business in this country.
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
02 Jul 2025, 11:24Good Day Nico Grobler,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Matrix Vehicle Tracking's reply02 Jul 2025, 11:24
Official
Good Day Nico Grobler,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Matrix Vehicle Tracking's replyOfficial
02 Jul 2025, 11:54Good day Nico Grobler,
Thank you for the submission.
Please be aware that, according to your discussion with one of the consultants, an inquiry into the problem at hand is currently underway.
After they have reviewed all the raised matters, you will receive feedback.
Regards Customer Care Department***
Thank you for the submission.
Please be aware that, according to your discussion with one of the consultants, an inquiry into the problem at hand is currently underway.
After they have reviewed all the raised matters, you will receive feedback.
Regards Customer Care Department***
Matrix Vehicle Tracking's reply02 Jul 2025, 11:54
Official
Good day Nico Grobler,
Thank you for the submission.
Please be aware that, according to your discussion with one of the consultants, an inquiry into the problem at hand is currently underway.
After they have reviewed all the raised matters, you will receive feedback.
Regards Customer Care Department***
Thank you for the submission.
Please be aware that, according to your discussion with one of the consultants, an inquiry into the problem at hand is currently underway.
After they have reviewed all the raised matters, you will receive feedback.
Regards Customer Care Department***