Matrix customer care never answer phone or respond to logged queries

Item: Matrix Vehicle Tracking
Rating: 1
Author: HENDRIK W

Customer care do not answer their phones - never never never. I have been trying daily for 2 weeks. I need to change my password on my tracking

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

14 Oct 2024, 15:31

Good Day HENDRIK WALGENBACH,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply14 Oct 2024, 15:31

Official

Good Day HENDRIK WALGENBACH,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***