1 reviews | Active since Jun 2015
Matrix Car Tracker, you'll regret it.
I had a dispute with Matrix vehicle tracker about having cancelled my account with them after the initial end-date of the contract, they charged me an extra month ANYWAY claiming that saying that I didn't want a contract with them is not enough to cancel it. I later decided to pay the extra month they were demanding and since I wanted to sever any relationship still left with them. I made the payment on the 4th Of October 2023 however I see a missed payment reflecting on December 2023 on my credit report. This company is also showing as vehicle loan on my credit report when they are only offering a commonplace service tracking cars. Calling them doesn't work as it took them 3 months to give me a letter showing that the payment was made in October.
Thank you for raising your concern.
Kindly note that your request has been sent to our Accounts Department for assistance.
Regards,
Customer Care Department
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Thank you for raising your concern.
Kindly note that your request has been sent to our Accounts Department for assistance.
Regards,
Customer Care Department
***
