OL
Oratile L
1 reviews | Active since Mar 2024
05 Mar 2024, 08:45
Matrix car tracker is a money making ****
I have got an accident last year been requesting for cancellation they refuse to cancel or make arrangements for cancellation fee and areas until this date they are still charging me and they are even affecting my credit score. So from October until this day which service am I supposed to pay for?? Because my car is beyond repair….
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Matrix Vehicle Tracking's replyOfficial
05 Mar 2024, 13:50Good Day Oratile Letshele,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards, Customer Care Department***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards, Customer Care Department***
Matrix Vehicle Tracking's reply05 Mar 2024, 13:50
Official
Good Day Oratile Letshele,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards, Customer Care Department***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the Retention Consultant has assisted you and confirmed that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested and we await your response.
Kind Regards, Customer Care Department***