GM
Gladys M
1 reviews | Active since Sept 2024
30 Sept 2024, 01:13
Matrix car tracker cancellation
I joined this tracking insurance in April in June I tried to cancel it cause I couldn't afford it, I was told to pay 3000 for cancelling or staying for 24 before cancelling, and I was never told that when I was joining. I feel like I am being ****** cause I can't even reverse the money cause it's showing on my credit score. Please help me to cancel this car tracker insurance
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Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
30 Sept 2024, 09:59Good Day Gladys Motsamai,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply30 Sept 2024, 09:59
Official
Good Day Gladys Motsamai,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
07 Oct 2024, 19:42Good Day Gladys Motsamai,
Thank you for allowing us to address your query.
Please note that we attempted to contact you but were unsuccessful.
Kindly let us know the best time to reach you or provide an alternate contact number.
Regards,
Customer Care Department
***
Thank you for allowing us to address your query.
Please note that we attempted to contact you but were unsuccessful.
Kindly let us know the best time to reach you or provide an alternate contact number.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Oct 2024, 19:42
Official
Good Day Gladys Motsamai,
Thank you for allowing us to address your query.
Please note that we attempted to contact you but were unsuccessful.
Kindly let us know the best time to reach you or provide an alternate contact number.
Regards,
Customer Care Department
***
Thank you for allowing us to address your query.
Please note that we attempted to contact you but were unsuccessful.
Kindly let us know the best time to reach you or provide an alternate contact number.
Regards,
Customer Care Department
***