Matrix car tracker

Item: Matrix Vehicle Tracking
Rating: 1
Author: Barend K

I Bc Kruger canceled my matrix car tracker in January 2021 but I e mail them to informed them. In April they were still deducting the payment I called them and they told me I must pay R388.96 that was deducted from my bank acc .June I received a sms from SCS that I must pay R388.96 I send the proof by E mail and the whats up no .Today July 2021 they ask again for the R388.96 they can t give me a explanation

Helpful (0)

Replies (2)

Matrix Vehicle Tracking's replyOfficial

05 Jul 2021, 16:29

Good Day Barend K

We have escalated your query and we will revert back to you.

Regards,
Kaya Payi
Customer Care Department
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Matrix Vehicle Tracking's reply05 Jul 2021, 16:29

Official

Good Day Barend K

We have escalated your query and we will revert back to you.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's replyOfficial

07 Jul 2021, 15:03

Good Day Barend K

We can confirm that an agent did get in contact with you and has confirmed the outstanding balance on your account.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
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Matrix Vehicle Tracking's reply07 Jul 2021, 15:03

Official