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Emily S
1 reviews | Active since Feb 2025
01 Jun 2025, 09:50
Matrix car track
Since I explained my problem of my credit report not updated they responded to my stating that my credit report is being updated but when checking my experien report is still on 31 months in arrears and I paid and closed the account I would like to advise people to choose carefully when they need assistance with car track they will end up like me because their services is poor they don't respond to emails until you push them to do so
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
02 Jun 2025, 08:33Good day Emily Dineo Sithole,
Thank you for your submission.
As per our email dated 29 May 2025, we kindly request your recent ITC report to assist further.
Please note that we can only update the current payment received and cannot modify your previous payment history.
Kind regards,Customer Care Department***
Thank you for your submission.
As per our email dated 29 May 2025, we kindly request your recent ITC report to assist further.
Please note that we can only update the current payment received and cannot modify your previous payment history.
Kind regards,Customer Care Department***
Matrix Vehicle Tracking's reply02 Jun 2025, 08:33
Official
Good day Emily Dineo Sithole,
Thank you for your submission.
As per our email dated 29 May 2025, we kindly request your recent ITC report to assist further.
Please note that we can only update the current payment received and cannot modify your previous payment history.
Kind regards,Customer Care Department***
Thank you for your submission.
As per our email dated 29 May 2025, we kindly request your recent ITC report to assist further.
Please note that we can only update the current payment received and cannot modify your previous payment history.
Kind regards,Customer Care Department***
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Emily S's updateReviewer Update
02 Jun 2025, 16:52I did sent to you through email and did pay my last payment on April if only you are reading your emails you would have seen my report and I sent through multiple platforms of your emails one of my references number is ***6
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Emily S's update02 Jun 2025, 16:52
Reviewer Update
I did sent to you through email and did pay my last payment on April if only you are reading your emails you would have seen my report and I sent through multiple platforms of your emails one of my references number is ***6
Matrix Vehicle Tracking's replyOfficial
25 Jun 2025, 11:54Good day Emily Dineo Sithole,
Thank you for your submission.
As per our email dated 12 June 2025, we kindly request your recent ITC report to assist further.
Please note that we can only update the current payment received and cannot modify your previous payment history.
Kind regards,Customer Care Department***
Thank you for your submission.
As per our email dated 12 June 2025, we kindly request your recent ITC report to assist further.
Please note that we can only update the current payment received and cannot modify your previous payment history.
Kind regards,Customer Care Department***
Matrix Vehicle Tracking's reply25 Jun 2025, 11:54
Official
Good day Emily Dineo Sithole,
Thank you for your submission.
As per our email dated 12 June 2025, we kindly request your recent ITC report to assist further.
Please note that we can only update the current payment received and cannot modify your previous payment history.
Kind regards,Customer Care Department***
Thank you for your submission.
As per our email dated 12 June 2025, we kindly request your recent ITC report to assist further.
Please note that we can only update the current payment received and cannot modify your previous payment history.
Kind regards,Customer Care Department***