PM
Present M

1 reviews | Active since Aug 2009

02 Dec 2022, 11:09

MATRIX CANCELATION PROBLEM and UNREACHABLE CONTACT CENTER

Good Day,

I have requested a cancelation in September...... Since my request, I only received a ref number. BUT my subscription is not cancelled. Every month I am expected to pay. Now I am getting notifications that my account is in arrears. What's worse is that your call center is unreachable.

CANCEL MY SUBSCRIPTION WITH IMMEDIATE EFFECT!!!!!!!!!!

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Dec 2022, 12:22
Official
Good Day Present M

We confirm that one of our consultants has been in contact with you and assisted with your cancellation query.

Regards
Customer Care Department
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