SL
Shane L

1 reviews | Active since Aug 2024

17 Apr 2025, 08:40

Matrix black listing me for a paid debt

Good morning everyone Please stay away from matrix I have had endless problem's with them my account They now have listed me as missed payments in February but on my bank statement it shows it was paid Contact billing department there supivor is to busy to take my call Then contact customer care they don't really care or could help us they told me they have no supivor or management on duty today People this company is as useless as ice in the north pole My account is closed but they now send me an SMS saying I owe them R120 If they can't sorted out a simple thing like a account WILL THEY BE ABLE TO FIND UR CAR!!!! STAFF IS RUDE AND UNPROFESSIONAL IN ALL WAYS!!

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply17 Apr 2025, 10:44
Official
Good Day Shane Littig

Thank you for your submission. 

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly. 

Regards, 
Customer Care Department 
*** 


SL
Shane L's update17 Apr 2025, 10:48
Reviewer Update
Thank you
I have also got an appointment with a attorney today to take legal actions against your company for destroying my name and reputation
PS: STILL WAITING FOR YOUR SUPIVOR FROM BILLING TO CONTACT ME!!