NM
Ntsoaki M
1 reviews | Active since Sept 2023
09 Jan 2024, 14:29
MATRIX BEAME IS ****!!!!!!!
unprofessional the tracking device installed whilst my entire complex was watching even the previous one i have been calling and asking them to come remove it and no one is coming back to me the technician came to fit the tracking device with friends in his own car technician who is over 25yrs old making moves on my kid now they are sending me sms to say my account is in arrears when i told them that i want their device removed i have been calling them and no one is coming back to me. **** service ever i am going to the Ombudsman...........these are ****mers
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Matrix Vehicle Tracking's replyOfficial
09 Jan 2024, 15:53Good day Ntsoaki Mokotedi,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has informed you of the cancellation process it will be processed once the request has been received.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has informed you of the cancellation process it will be processed once the request has been received.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply09 Jan 2024, 15:53
Official
Good day Ntsoaki Mokotedi,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has informed you of the cancellation process it will be processed once the request has been received.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has informed you of the cancellation process it will be processed once the request has been received.
Regards,
Customer Care Department
***