SV
SHAKA V

1 reviews | Active since Sept 2024

30 Sept 2024, 18:45

Matrix Beam Contractual Bullying

I joined in 2022. Not once have I received a call from them about the whereabouts of my car even though they said they will call every time I left a province. I tried to cancel them then they forced me to pay a cancellation fee which I did through their lawyers "Mbd". I send them a cancellation call and email upto this day they still finding ways to debit money in my account. This is bullying. They literally forcing me to use their services.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply01 Oct 2024, 07:52
Official
Good Day SHAKA VILAKAZI,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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