Matrix an utter disappointment

This must be the worst tracking company in South Africa. No accountability to check from time to ti.e that tracking device is in a working order. Long waiting times when phoning, mostly no answer. Staff seem unsure of the products and how they work. It seems there is no proper accounting principles for working with customers money. Statement, no Statement can be given and/or is necessary, I'm told. Over all just stay away there are better tracking companies than Matrix.