TM
TTB M
1 reviews | Active since Nov 2024
10 Apr 2026, 12:50
Matrix a useless organisation
what a useless company, panic button not been working, the say i must send the serial number of it, two weeks now, nothing has happened. very useless
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
10 Apr 2026, 14:00Good day TTB Mametja,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards, Customer Care Department***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards, Customer Care Department***
Matrix Vehicle Tracking's reply10 Apr 2026, 14:00
Official
Good day TTB Mametja,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards, Customer Care Department***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards, Customer Care Department***
TM
TTB M's updateReviewer Update
11 Apr 2026, 11:44****s of note, a lady from your media team called me yesterday, out of no where she dropped the call and i thought it is network problems but she never called again. your unprofessionalism, extreme poor customer service is critical. it is actually a disrespect to your customers.
TM
TTB M's update11 Apr 2026, 11:44
Reviewer Update
****s of note, a lady from your media team called me yesterday, out of no where she dropped the call and i thought it is network problems but she never called again. your unprofessionalism, extreme poor customer service is critical. it is actually a disrespect to your customers.