ND
Neil D

1 reviews | Active since Jan 2013

14 Jun 2023, 01:18

Matric Tracker only wants your money. ZERO support

I've sent in multiple requests to get the installation certificate. The app doesn't work and support hasn't contacted me on that. 100% on me 24/7 to get payment in, but pretending I don't exist now that the sale is made.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Jun 2023, 09:14
Official
Good Day  Neil Duly,

Kindly be advised that we try to contact you however we were unsuccessful.

Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.

Regards
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Jun 2023, 15:21
Official
 Good Day  Neil Duly, 

Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.

We confirm that one of our Technical Department has been in contact with you and assisted with arrangements.

Regards,
Customer Care Department
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