ER
Etiaan R
1 reviews | Active since Dec 2024
12 Dec 2024, 09:52
Martix shocking customer service
Absolutely shocking cannot get hold of them . Trying to cancel a contract which was not signed by me nor the vehicle correspondence with the contract.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
12 Dec 2024, 10:23Good day Etiaan Roos
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply12 Dec 2024, 10:23
Official
Good day Etiaan Roos
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
ER
Etiaan R's updateReviewer Update
14 Dec 2024, 05:35Well typical response Matix. Problem escalted same run around as the last two weeks . No response 2 days now . I need a reponse this is not acveptable and cannot undertstand how they get away with this!!!!!!!
ER
Etiaan R's update14 Dec 2024, 05:35
Reviewer Update
Well typical response Matix. Problem escalted same run around as the last two weeks . No response 2 days now . I need a reponse this is not acveptable and cannot undertstand how they get away with this!!!!!!!